VoIP FAQS
what is Voip and how does it work?
VoIP stands for Voice over Internet Protocol. A VoIP solution allows you to communicate with others over the internet rather than a telephone line.
what happens if my business loese the internet?
There is automatic fail over in place if your businesses internet is to go down. You can have calls automatically diverted to another office or mobiles. Many businesses also have softphone apps on their mobile, this means their mobile is a clone of their desk phone and so having no internet isn't an issue.
is Voip expensive?
Your business may have come accustomed to paying more for new technology however you will be pleasantly surprised with VoIP when comparing it to traditional telephone solutions.
can my business use our existing handsets?
It is possible to use analogue devices using adaptors, many businesses prefer to purchase IP phones to use on their VoIP network as they offer more features than a traditional landline phone.
Will my business need to change it's telephone number?
We can port your telephone number to the cloud meaning there is no need to change numbers. With a VoIP solution you can have as many inbound numbers as you require, which is great if you are looking to local numbers in areas away from your main office or running marketing/sales campaigns.
